Disney Parks Apps

Suite of five Disney Parks & Resorts Apps built on a platform powered by a Design Language, Pattern Library and Prototyping Framework - all in service of the Guest:

As Associate UX Design Director, I spearhead a team charged with User Experience, Information Architecture and Interaction Design for Disney Parks Apps. Areas of responsibility include the App Platform & Prototyping, directly managing a dozen Lead, Sr & Mid level Designers and co-managing the Seattle based design group.

Through the apps, Guests are empowered to enhance their park experience by:

  • Checking wait times for attractions at a glance
  • Skipping the ticket lines and buy park tickets to redeem at the gate
  • Viewing FASTPASS return times and distribution information
  • Selecting and modifying FastPass+ experiences for their party
  • Making dining reservations and viewing restaurant menus and hours
  • Downloading and sharing PhotoPass photos
  • Exploring the resorts with interactive location-enabled maps and turn by turn directions
  • Locating favorite characters and viewing greeting times
  • Viewing hours and blackout dates for annual passholders

Due to the sensitive nature of the products, I am unable to show anything beyond what is publicly available.